Cancellation Policy

Last updated: March 2026

Flexible Cancellation

We understand that plans can change. Our cancellation policy is designed to be fair to both guests and hosts.

Cancellation Terms

Cancellation Policy

Cancellation and prepayment policies vary according to accommodation type. Each case will be handled individually.

How to Cancel

  1. Contact us via email at dolganjiva@gmail.com
  2. Or call us at +386 (0)31 722 015
  3. Provide your booking reference number and cancellation request
  4. You will receive confirmation of your cancellation within 24 hours

Refund Processing

Approved refunds will be processed within 5-10 business days to the original payment method.

Modifications

If you need to modify your booking dates instead of canceling, please contact us. We will do our best to accommodate changes subject to availability.

Special Circumstances

In case of emergencies or unforeseen circumstances, please contact us directly. We will review each case individually.

6. Contact Us

If you have any questions about our privacy policy, please contact us:

Email: dolganjiva@gmail.com
Phone: +386 (0)31 722 015

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